Refund policy

Thank you for shopping at our shop. We want you to be completely satisfied with your purchase.

We appreciate your understanding that most of our products are made to order through a print-on-demand process. As a result, we are unable to offer returns or exchanges at this time. However, your satisfaction is our priority—if you experience any issues with your order, please reach out to us at info@elneit.com. If there are any product defects, we are committed to resolving the issue and will ship a replacement at no cost to you.

We will be happy to accept your custom request at no extra cost such as image resizing, text changing, etc. Please contact us by email at info@elneit.com and include your order number.

We appreciate your business and want to ensure that you have a positive experience with our shop. If you have any questions about our refund policy, please don't hesitate to contact us. Thank you for choosing our shop!